In this day and age it's difficult to imagine how or why handicapped discrimination can occur with regard to using a travel scooter and traveling by air. However, last night my little family of four were DENIED ACCESS by Air France at LAX, simply because they didn't know what to do with our little travel scooter, or didn't like it. They did say if we would like to come back tomorrow to try again - they MIGHT change something!! Huh?
Our tickets were non-refundable and purchased in advance via DELTA. When I booked the tickets I discussed our special needs and told them of the scooter at that time well in advance...(said it was dry cell battery, small travel scooter, comes apart for storage, blah, blah, blah) ...they didn't ask for anything or specify needing anything different by way of information.
I am writing this to let you know to please be aware - this discrimination is illegal and a violation of France's treaty obligations to the United States if they interfere with the FAA's enforcement actions against Air France. And trust me, we will be seeking to place heads on sticks, or perhaps instead use Frances fav...the guillotine.