PPMD Community

Who do we call when we have concerns?

We visit Cinci yearly and our local clinic two or three times a year. I really wish I lived in Cinci as I believe they provide the best care. My concern is who do we call when we have questions and how long should it take to receive a call back? I've called Cinci twice recently and received a call back immediately. This last time I called on Monday and still waiitng for a reply. What steps do all of you take when you have questions?

I think my questions are important. I know they're busy helping all of our boys but sometimes I go a little nuts when I can't get a reply timely.

Thanks

Favorite

0 members favorited this

▶ Reply to This

Replies to This Discussion

Permalink Reply by Lori Ware on April 15, 2010 at 9:14pm

I would email Andrea...do you have her email? If it is something I need quickly, I hear back quickly. The only time I have not heard back within hours or sometimes minutes was for a very odd situation and Dr. Wong had to contact infectous disease!!!
Good luck!
Lori

▶ Reply

Permalink Reply by Darcy Tumminello on April 16, 2010 at 7:51pm

Thanks Lori, I did find her email and emailed her. She called and responded immediately. She was off a few days this week as well. I love email!

Darcy

Lori Ware said:

I would email Andrea...do you have her email? If it is something I need quickly, I hear back quickly. The only time I have not heard back within hours or sometimes minutes was for a very odd situation and Dr. Wong had to contact infectous disease!!!
Good luck!
Lori

▶ Reply

Permalink Reply by Lori Ware on April 16, 2010 at 10:26pm

glad it worked!

Darcy Tumminello said:

Thanks Lori, I did find her email and emailed her. She called and responded immediately. She was off a few days this week as well. I love email!

Darcy

Lori Ware said:
I would email Andrea...do you have her email? If it is something I need quickly, I hear back quickly. The only time I have not heard back within hours or sometimes minutes was for a very odd situation and Dr. Wong had to contact infectous disease!!!
Good luck!
Lori