We visit Cinci yearly and our local clinic two or three times a year.  I really wish I lived in Cinci as I believe they provide the best care. My concern is who do we call when we have questions and how long should it take to receive a call back?  I've called Cinci twice recently and received a call back immediately.  This last time I called on Monday and still waiitng for a reply.  What steps do all of you take when you have questions?

I think my questions are important.   I know they're busy helping all of our boys but sometimes I go a little nuts when I can't get a reply timely.

 

Thanks

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I would email Andrea...do you have her email? If it is something I need quickly, I hear back quickly. The only time I have not heard back within hours or sometimes minutes was for a very odd situation and Dr. Wong had to contact infectous disease!!!
Good luck!
Lori
Thanks Lori, I did find her email and emailed her. She called and responded immediately. She was off a few days this week as well. I love email!

Darcy

Lori Ware said:
I would email Andrea...do you have her email? If it is something I need quickly, I hear back quickly. The only time I have not heard back within hours or sometimes minutes was for a very odd situation and Dr. Wong had to contact infectous disease!!!
Good luck!
Lori
glad it worked!

Darcy Tumminello said:
Thanks Lori, I did find her email and emailed her. She called and responded immediately. She was off a few days this week as well. I love email!

Darcy

Lori Ware said:
I would email Andrea...do you have her email? If it is something I need quickly, I hear back quickly. The only time I have not heard back within hours or sometimes minutes was for a very odd situation and Dr. Wong had to contact infectous disease!!!
Good luck!
Lori
I also e-mail our local clinic or call the nurse of our family physician. I usually hear back in 24 hours.

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